About the project
One of Poland's biggest pharmacy franchise networks wanted to facilitate communications between patients and pharmacists via a mobile app. The solution evolved into a multi-module system composed of a patient mobile app, a pharmacist web app, administration panel, all of them connected via the AWS cloud infrastructure and integrated into the technical ecosystem of Polish pharmacies.
The task and solution
What often happens in the pharmacy is that the staff don't have enough time to serve the patients. On the other hand, patients are sometimes reluctant or forget to share all vital information to provide quality pharmaceutical advice.
The main goal of our solution was to keep all of the important health information (i.e. frequently used drugs, their dosage, recently bought supplements) in one place - one app, to support providing accurate pharmaceutical advice.
Going further with the users' needs, we developed another app for pharmacies. Both parties collaborate in exchanging information such as leaflets or drug descriptions. Integrated chat for patients helps them to contact the pharmacist on duty. The pharmacist can set dosing reminders for the patient at the sale. The mobile application also simplifies the search for the nearest unit through the built-in pharmacy search. It provides a virtual first aid kit - the user can search through the medications he has "on the shelf at home" along with their expiry dates.
What can we show in numbers?
Mobile App Downloads
What was done
We used patients' feedback to design and develop a patient-centred mobile app and designed and developed a distributed system working on about 550 pharmacies.
We've chosen communication channels with a client: emails, slack channel, and video calls via GMeets. Current work progress is supervised in Jira by the in-house Team Leader. The documentation is collected in Confluence.